At TitleBucks, customer service is our number one focus. No matter the reason, question, or concern, we’re here to make your experience better, so please don’t hesitate to contact us for help. We know each of our customers’ situations, schedules and preferences are unique, that’s why TitleBucks offers a number of different ways for you to reach us.
Our customer support team is standing by ready to help. Call us at 1-855-88-BUCKS
You can reach us between the hours of:
Monday – Friday from 8am – 8pm CST
Saturday from 9am – 12pm CST
(Closed on Sunday)
Write Us!
If you would like to write us, please send your letter to:
Legal Department
15 Bull Street
Savannah, Ga. 31401
1Title-Secured Loans, Secured LOCs and Title Pawns: Maximum loan amount in Tennessee is $6,500, assuming customer qualifies for and accepts both the Pledge max of $2,500 and Secured LOC max of $4,000. Minimum loan amount for title-secured loans in South Carolina is $601.
Must present valid government issued ID and be at least 18 years of age (19 in Alabama). Account approval requires satisfaction of all eligibility requirements, including a credit inquiry, a military “covered borrower” check, a motor vehicle appraisal and a title review. Line of Credit (“LOC”) customers are subject to a periodic collateral review to maintain credit limit. Proof of income documentation and ability to repay analysis is required in some Texas locations. Funded amounts vary by state, store, product, or based on the results of an ability to repay analysis. Certain other eligibility requirements and terms & conditions apply.
2Personal Unsecured Loans/LOCs: Unsecured loan amounts and products not available in all stores/states. First time maximum for new personal loan customers varies by state, and customers may not be eligible for the maximum funded amount on their first loan. Higher amounts may be available for return borrowers with good account management history. In-Store: In-person application not available in the state of Idaho at this time. Account approval requires satisfaction of all eligibility requirements, including a credit inquiry. Bring in active bank account details (dated within the last 60 days),and a valid government-issued ID to apply. If your bank account statement does not show recurring income deposits, you will need to also bring in proof of income, like a paystub, from within the last 60 days. In NV, proof of gross monthly income is required in addition to a bank statement. In AZ, a valid AZ motor vehicle registration in your name is also required. Min $601 in SC. Without SSN or ITIN, max loan amount is $350. Online: If you do not have an SSN, please visit us in store to apply. Additional items required for eligibility, including: a valid and active email address and telephone number, and a valid SSN. You must also reside in a state in which we do business (currently AZ, SC and TX). Min $610 in SC. Certain other terms and conditions may apply. Online personal loans are facilitated by TitleMax, and applicants will be redirected to a different domain to apply.
– Funds distributed via ACH to the borrower’s debit card, Dash® Prepaid Card or MoneyGram® (when/where available). The Prepaid Technologies Mastercard Prepaid Card is issued by Pathward, N.A., Member FDIC pursuant to a license by Mastercard International Incorporated. The card may be used everywhere Debit Mastercard is accepted.
– In Georgia, TitleBucks offers Title Pawns.
– In Tennessee, TitleBucks offers title pledges and secured Lines of Credit (“LOC”). Only one LOC account allowed per customer, inclusive of other lenders. LOC customers are subject to a periodic income (and collateral, if applicable) review/validation. Refinancing is not available for the Tennessee Pledge product.
– TitleMax of Texas, Inc. d/b/a TitleBucks and TitleMax Online of Texas, Inc., d/b/a TitleMax act as Credit Services Organizations to assist customers in obtaining a loan through an unaffiliated third-party lender. Please see store associate for details. Please see Texas Schedule of All Fees. TitleBucks does not offer pawn loans or pawn transactions in Texas.
– TitleMax®, TitleBucks®, and InstaLoan®, are not considered competitors. Please see a store associate for details.
